Product Onboarding

Explain your products better with a smart video that can speak with your customers

A great experience

The onboarding process is a critical step in the users journey. 

Provide the best experience to your users, intuitive, clear, and fast to understand instruction, on how to set up your product

Let your experts help answer open questions to expand
and improve your knowledge base and solving tasks.

Save costs

A positive and quick onboarding process will save you costs:

  • When a product setup is too hard it has a direct impact on customer service interactions
  • Reduce returns – Did you know that almost 30% of smart home devices caused by bad onboarding?
Let your experts help answer open questions to expand
and improve your knowledge base and solving tasks.

Increase registration rate

In many cases you don’t know who your customers are. Cognility allows you to improve registration rates by providing forms within the smart video that can be quickly filled as part of the onboarding process.

Let your experts help answer open questions to expand
and improve your knowledge base and solving tasks.

Understand your users

With deep analytics, you will be able to identify friction points of your onboarding process and immediately improve your instruction with a powerful AI editor, and you will be able to improve your product itself.

Hands-free experience

Cognility provides a hand-free on onboarding experience, to help your users focus on their product and setup while getting video conversation instructions.

At any point, your users can switch to text input or buttons

Let your experts help answer open questions to expand
and improve your knowledge base and solving tasks.

Request A Demo

Contact us to get a demo

Bitnami