What you are seeing in the image below is the marketing technology landscape for 2019(!) There are 7,040 companies, mostly SaaS, trying to help generate
A guest post by David Law from https://www.focusonthecustomer.net/ Chatbots are becoming more and more common these days but do you know what they are and
Part 3 in our bot series We have explained earlier what are voice assistants and listed a few very popular chatbot platforms. But why even
In our previous blog post, we discussed how chatbot solutions are limited in what they provide. We also said that if you do build them
Or: when chatbots do more bad than good For the customer service industry, chatbots bring a new opportunity in improving customer service and customer satisfaction
Writing a great user manual is not an easy task and gets harder for a complicated product. The following tips will guide you on building
