What you are seeing in the image below is the marketing technology landscape for 2019(!) There are 7,040 companies, mostly SaaS, trying to help generate
A guest post by David Law from https://www.focusonthecustomer.net/ Chatbots are becoming more and more common these days but do you know what they are and
Or: why a chatbot is another step in human language evolution We have explained earlier what are chatbots and listed a few very popular chatbot
In our previous blog post, we discussed how chatbot solutions are limited in what they provide. We also said that if you do build them
Or: when chatbots do more bad than good For the customer service industry, chatbots bring a new opportunity in improving customer service and customer satisfaction
Writing a great user manual is not an easy task and gets harder for a complicated product. The following tips will guide you on building
