2022: Our Search Platform is in beta!
Thank you for being a part of the Cognility journey. 2022 is running its course and with it, we see cruelty, tragedy, but also technological
March 13, 2022
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The Knowledge Fusion Blog
How AI Solves the Biggest Problem with Knowledge Bases
Knowledge bases are a common component of customer support services. They’re designed to answer as many questions as possible, which eliminates the need for human
February 16, 2022
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Why Current Connected Search Will Never Work for Small Businesses and What to Do Next
Insight engines and connected search platforms offer businesses better visibility and boost traffic. What’s the problem? SMBs can’t benefit from these offerings in the same
February 3, 2022
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The Future of Search: why you should stop searching, and start asking questions
Whenever we need to approach the internet, we use Google, Bing or DuckDuckGo. It is so natural that we don’t give it a second thought.
January 24, 2022
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Evolution of SaaS in customer experience
What you are seeing in the image below is the marketing technology landscape for 2021 There are 8000 companies, mostly SaaS, trying to help generate
August 15, 2021
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Tips for writing a great user manual
One of the documents that always accompanies any product is the dreaded user manual. Writing a great manual is not an easy task and gets
July 29, 2021
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