Answers.
Spot-On!
- 75% of users annoyed with search
- Only 9% of issues are resolved via self-service
- The cost for human assisted resolution is $8
Cognility is a natural language AI powered Insight Engine that provides spot-on answers from inside articles, PDFs and videos.
360° ‘IN-ANYTHING’ SEARCH
- 360° results – in-video, in-PDF, in-web
- AI-driven semantic search
- Direct-to-answer Resolution Console
Let your experts help answer open questions to expand
and improve your knowledge base and solving tasks.
and improve your knowledge base and solving tasks.
FULLY CONNECTED
- Conversational training flows
- Mobile friendly voice interface
- Article Watch™: consume articles as video
- Deep analytics with actual questions
AI-POWERED GUIDANCE
- API or embedded website widget toolkit
- Full integration with leading CRM platforms
